Accounts Receivable Specialist at Boot Barn in Irvine, CA

Job description

ACCOUNTS RECEIVABLE SPECIALIST REPORTS TO: ACCOUNTS RECEIVABLE MANAGER STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. The Accounts Receivable Specialist will be responsible for corresponding with customers via email and phone, collecting on the customers’ open balances, and providing customers with reports and requested invoices. The candidate will also process checks, credit cards and ACH payments in Great Plains. The ideal candidate will be a team player who is highly organized, customer service driven with the ability to communicate effectively via email and phone calls and maintain professional and ethical standards. Essential Duties and Responsibilities Communicate with and collect on customers with open balances Process payments Assist Accounts Receivable Manager with other ad hoc projects as needed Demonstrates high level of quality work, attendance and appearance. Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Performs any other duties that may be assigned by management. Qualifications Strong communication, customer service, time management and organizational skills. 2-3 years of collections experience Office experience required Bachelor’s Degree in Accounting / Business / Communication / Finance desired Excellent written and verbal communication skills Attention to detail with the ability to work in a fast-paced environment Ability to multitask and redirect Ability to work independently with minimal supervision Competencies Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners.* Medical, Dental, Vision and Life Insurance.* 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level – we are opening 50+ new stores each year. *For eligible Boot Barn Partners PAY RANGE: $25.00 - $28.00/hr.* *compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ab