Accounting Coordinator III at Tennessee Technological University in Cookeville, TN

Job description

Description of Job Duty: The primary function is to ensure that student financial accounts are currently and accurately maintained including charges, payments, and applicable refunds. In performance of these duties, the employee must maintain current knowledge of pertinent University, State, and federal laws and guidelines. Accurate analysis of policies and guidelines; accurate analysis of student accounts with respect to these laws, guidelines and policies; and coordination with other campus offices is essential. This employee must be able to communicate effectively with students, parents, faculty, staff, and third parties as allowable within FERPA and other privacy law restrictions. Tennessee Tech is an Equal Opportunity/Affirmative Action employer. Essential Functions: Detailed account analysis and issue resolution originating from inquiries by internal and external parties including: for the entire student body, academic and administrative departments, internal committees, government agencies and private third party sponsors. Inquiries range from analysis of student account balance, 1098T research and calculations, fee assessment questions, drop/add analysis, withdrawals, payment and confirmation, fee discounts, and awards from various sources. Process Management and Administration in accordance with applicable Federal, State, and University guidelines. Issue credit balances in accordance to Federal, State, and University guidelines to all applicable students. Design, setup, and management of exemption tables used by Financial Aid to administer the discount program for the entire fee discount program; Deferred payment plans in Touchnet used by an estimated 20% of the student population each semester; the Bursar’s Office payment deadline and course refund calendar used both internally in the Business Office and externally for all departments, students, potential students, parents, sponsors, and more. Journal voucher entries for refunds, process returned checks, university withdrawal process for Accounts Receivable, student account adjustments; analysis and approval of for requests for payments from all departments of the University; Assist the Bursar and Assistant Bursar with fee testing and implementation each semester; Assist with monthly university bank reconciliations by identifying problems and facilitating resolution of the issues; Cross training with other accounts receivable positions within 3rd party contracts, delinquent accounts, university loans, etc. Serves as the Business Office SOAR (Freshman Student Orientation) orator for all incoming freshman regarding tuition and fees, and the additional need to know information, working closely with Admissions, Financial Aid, and additional departments throughout the year to ensure all information provided to the students is up to date and accurate. Must be able to learn and use relevant software systems including but not limited to Ellucian Banner, TouchNet’s U.Commerce Suite, and Microsoft Productivity Software. Attend annual training sessions and webinars to be aware of changes to the Higher Education Industry, changes to sponsor’s policies and procedures, and updates/modification to relevant software. Must understand and stay up to date on applicable federal laws, state laws, TBR policies and University policies. Physical Demands: Those typical to an office environment. Work Hours: Typical hours are Monday-Friday, 8:00 a.m. – 4:30 p.m. Special Instructions: Applicants will be required to electronically upload a cover letter, resume, and complete contact information for three professional references at time of application. References will be contacted at a later date. Submission of materials is the applicant’s responsibility. Applications without all required materials are incomplete and will not be considered. Salary: Level S3, Grade 7. Benefits: Tennessee Tech offers a competitive benefits package. Benefits include the initial accumulation of one vacation day per month and