Account Specialist. Toronto/Ontario East at Ipsen in Mississauga

Job description

Title: Account Specialist. Toronto/Ontario East Company: Ipsen Biopharmaceuticals Canada Inc. About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram . Job Description: Summary The Account Specialist is responsible for building product knowledge, independently achieving sales targets and developing long-term relationships with healthcare professionals within a defined territory. This role involves managing accounts, executing marketing strategies, and contributing to brand success. IPSEN’s Rare Disease therapeutic area is focused on delivering meaningful innovation for patients with high unmet needs. We work collaboratively with healthcare professionals, patient organizations, and regulatory bodies to accelerate access to therapies that address rare and ultra-rare conditions. Our teams are committed to scientific rigor, patient-centricity, and cross-functional collaboration to improve diagnosis, treatment, and long-term outcomes. Main Responsibilities Sales and Business Development: Deliver the sales objectives for assigned products as determined by IPSEN management Consistently target, develop, maintain, and sell to existing customers and accounts, including by expanding access and engage customers on a regular basis Proactively identify and develop new business opportunities within assigned territory, contributing to territory growth Execute calls on Physicians, nurses, and other healthcare professionals to provide disease state, product information, and to ensure appropriate use of all products Develop and execute a comprehensive territory business plan which includes strategies and innovative tactics aimed at achieving annual sales goals set by management Map the patient journey to identify opportunities to optimize the pathway to appropriate care for all patients within assigned territory Stakeholder Engagement and Collaboration: Act as a liaison between members of the patient’s Circle of Care (HCPs, Allied Health Professionals, Nurses, Pharmacists), facilitating connections, information-sharing, and enabling timely patient care Partner with cross-functional internal teams (Medical Affairs, Stakeholder Relations, Market Access, PSP, Marketing) to create, design, and implement impactful local programs and value-added initiatives in response to stakeholders’ needs (subject to IPSEN and external guidelines) Scientific Communication and Clinical Knowledge: Leverage approved scientific and clinical data to engage in evidence-based conversations with physicians and other healthcare professionals Apply ADAPT model competencies with increasing fluency across all selling skills. Expectations to show progression from foundational to fluent application of the model through development support. The ADAPT model is Ipsen’s structured framework for customer engagement and strategic selling Reporting, Compliance and Training: Comply with all deadlines including territory information requests, project assignments and other requests by various company departments Submit accurate and timely expense reports, maintain accounts records, and submit timely and thoroug