Account Manager/Specialty Account Manager - TAVNEOS - Macon, GA at Amgen

Job description

Career Category Sales Job Description This territory covers: Macon, GA Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Account Manager/Specialty Account Manager – Tavneos Live What you will do Let’s do this. Let’s change the world. We are seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids. This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels. The RD AM/SAM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Responsibilities include: Proficiency in both live and virtual customer engagements Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc. Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc. Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs. Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships. Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs) Identifies drivers/barriers and coordinates pull-through initiatives across field teams Provides actionable field intelligence and recommendations to Amgen home office Partners closely with Market Access Team Account Executives in shared accounts. Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines Develop strong customer relationships by better understanding the customer’s needs Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials) Improve use of marketing resources to maintai