Account Manager, PRO - USA at Arc'teryx

Job description

Department : NAM – Wholesale – PRO Reports to: Manager, Strategic Sales & Wholesale Location: Remote (US) Your Opportunity at ARC’TERYX: The Account Manager, US Wholesale - Arc'teryx PRO is responsible for leading the strategic growth and development of Arc'teryx PRO's wholesale and government reseller business across the United States. Through strong account leadership and deep engagement with professional end-user communities, this role drives adoption of the Arc'teryx PRO product line, cultivates long-term partner relationships, and identifies opportunities to expand market presence. By aligning partner business objectives with Arc'teryx's commercial strategy and brand aspirations, the Account Manager delivers sustainable revenue growth, strengthens marketplace influence, and enhances the overall experience of professional end users who rely on Arc'teryx products in the field. As part of the PRO Commercial team, you will help shape account strategies, influence long-term business plans, and represent the voice of our partners within the organization. This role offers the opportunity to build new processes, tools, and ways of working that support future growth while developing expertise in strategic account management and commercial planning. You will work cross-functionally with teams across Commercial, Operations, Product, and Business Development, gaining exposure to a wide range of business functions and initiatives. Success in this role requires balancing multiple priorities, navigating ambiguity, and delivering results in a fast-paced environment. This role can be hired remote. Business operations occur on EST-PST time zones. Meet Your Future Team: The PRO team is a highly versatile sales and service team within the Commercial Department at Arc’teryx. The commercial team reflects our brand intention through authentic relationships with professional end-users and wholesale organizations who share our values. We provide purpose-built solutions for professional end users and strategic partners who rely on our products to perform their craft at the highest level. We highly value teamwork, collaboration and supporting one another to deliver exceptional outcomes. If you were in the Account Manager, US Wholesale role now, here are some of the core activities you would be doing: • Leading Arc’teryx PRO’s brand presence and commercial execution across wholesale and government reseller accounts • Owning relationships with PRO wholesale and government reseller partners, identifying growth opportunities, and strengthening alignment with professional end-user communities • Developing account strategies and a market presence that support LTSP and CPSC priorities, including sales growth, forecasting, assortment planning, marketing, and investment recommendations • Guiding owners, buyers, contract leads, and stakeholders through business reviews, seasonal planning, and new product opportunities • Analyzing wholesale, government reseller, and territory trends to provide insight into partner performance, market opportunities, and long-term growth risks • Partnering with leadership, Business Development, Service, and Operations teams to support wholesale strategy, government reseller opportunities, dealer tools, and contract execution • Sharing partner and government reseller feedback with internal stakeholders to influence product, assortment, service, and commercial planning • Supporting tradeshows, conferences, account visits, government reseller meetings, and industry events that drive account growth and partner engagement • Executing targeted marketing initiatives and maintaining the PRO wholesale and government reseller calendar to support timely, relevant engagement with partners and expert end users Here are some of the things you could be working on in the future: • Creating business cases for strategic initiatives in PRO based on your thorough understanding of our business and the market • Working closely with leadership and st