Account Manager - LATAM at Pop Mart International Group

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world. 

 Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world. Opportunity Overview We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business. The LATAM Account Manager is responsible for managing and growing existing wholesale accounts across Latin America while supporting the continued expansion of POP MART’s presence throughout the region. Based in the U.S. office, this role will work closely with the LATAM Director, LATAM Sales and Operations teams, distributors, and retail partners to drive revenue, strengthen existing partnerships, develop new business opportunities, and support entry into new markets. This is a customer-facing sales role requiring strong commercial instincts, relationship management, cross-functional coordination, and the ability to operate across multiple countries and business environments. What You Will Achieve LATAM Account Management & Sales Manage and grow assigned wholesale accounts across existing LATAM markets Drive sales performance against annual, seasonal, and account-specific targets Develop account-specific growth strategies and sales opportunities Monitor sales, sell-through, inventory, replenishment, and overall account performance Maintain accurate forecasts, pipelines, order visibility, and account reporting Identify and develop opportunities in new countries, channels, and retail partners Conduct market, retailers, competitive, and commercial research to evaluate new opportunities Partner closely with LATAM Operations to coordinate customer setup, documentation, ordering, logistics, and launch requirements Coordinate across internal teams to help remove roadblocks and ensure successful account and market launches Identify opportunities for strategic launches, exclusives, activations, and brand partnerships Ensure brand standards, pricing strategy, and distribution guidelines are maintained across assigned accounts Create and utilize sales tools including presentations, line sheets, assortment recommendations, and business recaps Act as the commercial liaison between customers and internal teams while ensuring functional ownership remains with the appropriate department Proactively identify risks, opportunities, and execution gaps and work cross-functionally toward resolution What You Will Need 2–4 years of experience in sales, account management, business development, or another customer-facing commercial role Experience managing and