Account Manager, Large Enterprise Commercial at PayPal in Sydney, NSW

Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: As an Account Manager, Large Enterprise Commercial, you will build and manage trusted relationships with PayPal’s largest and most strategic clients. You will develop a deep understanding of their business objectives and challenges, using your expertise to provide valuable guidance, identify growth opportunities and recommend tailored payment solutions. You will help clients navigate the evolving payments landscape by translating complex insights into practical commercial outcomes. Working closely with internal Product, Sales, Marketing, Risk, Legal, Finance and Operations teams, you will lead cross-functional initiatives and ensure an exceptional client experience. Job Description: Essential Responsibilities: Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision-making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications: 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : Proven ability to build and maintain strong relationships with enterprise merchants. Excellent communication and presentation skills, with the ability to engage confidently with senior stakeholders. Strong analytical skills and the ability to use data to identify trends, opportunities and potential risks. Demonstrated experience managing complex merchant or enterprise relationships. Ability to influence and collaborate effectively across multiple teams and functions. Experience developing strategic account plans and delivering measurable commercial outcomes. Strong negotiation, problem-solvin