Account Manager at Procept BioRobotics

Job description

Company Overview Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. Understanding PROCEPT's Culture At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! The Opportunity That Awaits You Drive sustained Aquablation adoption, procedure growth and consumable revenue across assigned hospitals. Develop existing surgeons, convert priority non-users and reactivate lapsed users. Work with Clinical and hospital stakeholders to remove barriers to routine use and improve patient access. Meet or exceed agreed quarterly procedure and consumable revenue targets. Own the territory and account growth plans, forecasting and commercial execution. Coordinate clinical support with Clinical so that the role remains focused on surgeon adoption and account development. What Your Day-To-Day Will Involv e Launch new surgeons Map BPH surgeons and their current treatment modalities. Prioritize named non-users by case opportunity and adoption barriers. Agree a next action and target first-case date. Coordinate peer-to-peer engagement, case observations and training with Clinical; track progression from first case to repeat and routine use. Develop existing surgeons Segment active, occasional and lapsed users and maintain named surgeon development plans. Agree objectives, owners and deadlines for Aquablation Procedure Reviews with Clinical. Address barriers to repeat use, coordinate advanced education or mentoring and support progression to confident, independent use. Support clinical excellence Partner with Clinical to coordinate staff education, case support and post-case debriefs. Communicate the Aquablation value proposition and accurate product information using approved materials. Provide agreed product support only within completed training and company authorization; escalate specia