Account Manager at Corpay in GBR Remote

Job description

Your role What you'll be doing What We Need Corpay is currently looking to hire an Account Manager within our Stored Value Solutions (SVS) division. SVS is a world leader in gift cards whose mission is to increase the value and impact of our client’s gift card programs. We are a pioneer in the industry with 25+ years of experience and originate processing in more than 50 countries and more than 45 currencies. SVS serves more than 25% of the top 250 Global Retailers. In this role, the Account Manager is responsible for building strong client relationships, driving revenue growth, and delivering strategic value to clients. You will serve as the main point of contact, providing consultative support through analysis, regular performance reviews, and by identifying opportunities to upsell solutions that align with client goals. This is a home-office based position in the UK, and the individual must be able to travel for client presentations and team meetings with occasional international travel to the US and wider Europe. How We Work As an Account Manager, you’ll be expected to work in a remote environment, with planned customer travel. Corpay will set you up for success by providing: · Company-issued equipment · Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Client Relationship Management Acting as the primary liaison for assigned clients, ensuring exceptional service and support. Developing a deep understanding of client objectives, challenges, and industry trends to provide tailored solutions. Building long-term, trust-based relationships that drive client satisfaction and loyalty. Understanding and managing contract expiration and prepare and present SVS solutions in advance to retail relationships. Monitoring and managing terms and conditions of client contract including timely resolution of outstanding invoices. Performance Analysis & Insights Monitoring and analysing client program performance, sales trends, and redemption data. Preparing and presenting detailed reports and dashboards during regular client meetings. Providing strategic recommendations to optimize gift card program performance. Revenue Growth & Upselling Identifying opportunities to upsell additional services, features, or distribution channels that enhance client outcomes. Collaborating with internal sales and product teams to propose relevant solutions that generate revenue for both clients and the company. Developing account growth strategies that expand usage and adoption of gift card programs. Operational Support Partnering with internal teams (sales, operations, finance, and technology) to ensure smooth execution of client programs. Resolving issues promptly while maintaining a proactive approach to client needs. Supporting the onboarding of new clients and programs when required. Qualifications & Skills Experience in account management, client services, or business development, preferably in the gift card, B2B (inc Reward and recognition and employee benefits), or loyalty industry. Strong analytical skills with the ability to interpret data and provide actionable insights. Proven track record of managing and growing client accounts. Excellent communication, presentation, and interpersonal skills. Ability to balance strategic thinking with day-to-day client support. Proficiency with CRM tools, Excel, and data visualisation/reporting platforms. Is a self-starter who thrives on collaboration and teamwork. Fluent in English required, other languages welcomed but optional. Full Driving License Client-focused and consultative mindset Strong business acumen and negotiation skills Data-driven decision-making Ability to thrive in a fast-paced and evolving industry Collaborative and team-oriented approach Benefits & Perks · A competitive salary and benefit package · Company Car · Private medical cover via Vitality · Access to Gratitudes – our exclusive rewards and discounts platform · Life assurance at 4x your annu