Academic Advisor I at Embry-Riddle Aeronautical University in Daytona Beach, FL

Job description

Job Description The Opportunity Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Academic Advisor I to provide visionary leadership The Academic Advisor I provides comprehensive academic advising and student support to help students successfully progress from admission through graduation. This position advises students on degree requirements, academic policies, course selection, registration, graduation planning, transfer credit, program changes, and academic success strategies. The Academic Advisor I develops individualized degree plans, monitors student progress, and proactively communicates with students through email, phone, text/chat, virtual meetings, and in-person appointments. The position supports student retention by assisting at-risk students, addressing academic and enrollment concerns, coordinating with faculty and campus partners, and connecting students with appropriate university resources. Essential responsibilities include: Provide academic advising related to degree requirements, curriculum, prerequisites, academic policies, graduation requirements, and degree progress. Develop personalized academic plans and recommend courses for current and future terms. Monitor student progress and proactively outreach to new, enrolled, inactive, at-risk, and graduating students. Advise students on academic warning, probation, conditional admission, academic reset opportunities, and other academic success resources. Assist with program changes, minors, catalog changes, curriculum waivers, course drops, transfer coursework, graduation applications, and updated advising reports. Serve as a liaison between students, faculty, academic departments, and university support offices. Assist students with university systems and platforms, including Campus Solutions, Salesforce, ERNIE, Canvas, Imaging, and SharePoint. Maintain accurate student records and document advising interactions with detailed notes. Evaluate student records and prerequisite knowledge to support appropriate course enrollment. Manage and monitor an assigned caseload of approximately 350–400 students. Support student retention, registration, engagement, and persistence initiatives. Prepare and complete quarterly reports and meet individual registration and advising goals. Provide coverage and support for student caseloads when needed. Deliver a high level of customer service while maintaining confidentiality and professionalism. About us For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace. Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent ch