5299 Manager, Client Project at NTT Global Data Centers in Tokyo

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance Oversees end-to-end client implementation projects, ensuring delivery within agreed scope, budget, timelines, and quality standards. Leads and develops project managers and implementation teams, providing guidance, mentorship, and performance support. Manages project planning, resource allocation, budgeting, scheduling, risk mitigation, stakeholder engagement, and vendor coordination. Monitors project performance, financials, milestones, and client acceptance, implementing improvements to enhance delivery quality and efficiency. Facilitates cross-functional collaboration, resolves conflicts, manages scope changes, and escalates issues to relevant stakeholders. Requires advanced project management expertise in global IT services, complex cross-technology solutions, agile methodologies, project management tools, executive engagement, and people leadership, supported by a relevant degree and professional certifications. What we are looking for Key Roles and Responsibilities: Oversees the execution and completion of client implementation projects Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction Provides budget analysis, labour planning, and coordination of activities between client and company employees Monitors project completion from initiation through delivery to meet revenue and cost projections Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients Determines and defines client implementation project scope and objectives Prepares budget based on scope of work and resource requirements Creates the project management plan based on requirements and obtain sign off Tracks standard projects cost to monitor compliance to budget Develops and manages a detailed client implementation project schedule and work plan Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables Utilises industry best practices, techniques, and standards throughout entire project execution Monitors progress and make adjustments as needed Measures project performance to identify areas for improvement Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth Knowledge, Skills and Attributes: Excellent communication and stakeholder engagement skills Strong organizing, planning and administration skills Strong attention to detail and accuracy Excellent analytical skills, with strong interpersonal skills Proactive approach with the ability to work independently and as part of a team Ability to work under pressure and meet deadlines Adaptable and flexible