12034 Employee Experience & HR Digital Strategy Lead at PSEG in Newark, NJ

Job description

Requisition: 84326 PSEG Company: PSEG Services Corp. Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: • Onsite: Employees work onsite daily. • Hybrid: A blend of remote and onsite work, with at least three onsite days per week required. As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team. PSEG is not offering visa sponsorship for this position. Job Summary At this time, only current PSEG employees are being considered. This role will lead the strategy, redesign, and execution of myPSEGconnect and support employee experience and engagement programs, including employee listening, recognition and other engagement initiatives. The role is responsible for building and executing a comprehensive strategy for myPSEGconnect to improve the site and user experience aligned with the company’s employee experience and engagement objectives; specifically, driving integration between employee experience and engagement strategy and digital touchpoints. The role will also leverage AI-enabled functionality to enhance self-service access, personalization, and workforce productivity and support workforce optimization in related initiatives. Job Responsibilities Lead development and execution of a comprehensive strategy to modernize myPSEGconnect; define the vision, roadmap, governance model, content architecture, and success metrics aligned to employee experience strategy. Ensure the website serves as a primary channel to reinforce engagement initiatives and enterprise culture. Partner with HR Centers of Excellence and IT to redesign site structure, improve usability, and ensure accurate, accessible, and intuitive employee-facing content. Leverage AI-enabled website functionality (e.g., chatbots, intelligent search, personalization tools) to enhance employee self-service, streamline access to HR platforms, and improve user experience. Establish performance metrics and analytics to measure website adoption, engagement, and employee satisfaction; continuously optimize based on data insights. Support enterprise employee listening and recognition programs, including survey and listening activities, recognition initiatives, communications, and program execution. Partner with HR and business stakeholders to translate employee feedback and program insights into actions that strengthen the employee experience and engagement. Support additional employee experience and engagement initiatives, including enterprise events and other programs that strengthen the employee experience. As an employee of PSE&G, during storm/outage restoration efforts, may be required to perform functions different from normal operations and the regular work schedule. May also